777a Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection measures, 777a ensures your privacy.
1 Introduction & Scope
This Privacy Policy ("Policy") applies to the 777a platform and its associated services ("Services"). When you open an account on 777a, use the Services, or visit our website, you are considered to have accepted the terms of this Policy.
We believe you should have full control over your personal information. The purpose of this Policy is to transparently inform you about what information we collect, why we collect it, how we use it, and how we keep it secure.
This Policy may be updated at any time. Before any changes take effect, we will notify you by email or through the platform. We recommend reviewing this page regularly.
2 What Information We Collect
2.1 Information You Provide Directly
Information you provide yourself includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Residential address
- Financial transaction details (related to bKash, Nagad, Rocket, or bank accounts)
- Documents submitted for identity verification
2.2 Automatically Collected Information
Information we automatically collect while you use the Services:
- IP address and device identifier information
- Browser type and operating system
- Site browsing history (within our domain)
- Gaming activity and transaction history
- Session duration and login information
- Information obtained from cookies and similar technologies
3 Purpose of Information Use
777a uses your information only for the following legitimate purposes. We never use your information for unauthorised purposes.
Account Management
To create, verify, and secure your account; to confirm your identity and prevent unauthorised access.
Financial Transactions
For processing deposits, withdrawals, and bonuses. To ensure secure transactions via bKash, Nagad, Rocket, and bank transfers.
Customer Support
To resolve your complaints and queries; your information is used to provide 24/7 live chat and email support.
Service Improvement
To analyse user experience, improve service quality, and add new features.
Responsible Gaming
To monitor your gaming habits, identify problematic behaviour, and ensure responsible gaming.
Legal Compliance
To maintain records required under applicable laws and regulations, and to respond to lawful requests from authorities.
4 Information Sharing & Third Parties
777a never sells, rents, or commercially transfers your personal information to third parties. However, in specific circumstances we may share limited information:
4.1 Service Providers
We may work with trusted third parties for payment processing, technical infrastructure, and fraud prevention. These parties operate under strict confidentiality agreements and may only use the information to provide specific services.
4.2 Legal Obligations
Information may be disclosed pursuant to a court order, a lawful request from an investigative authority, or as required by applicable law. In such cases we always provide only the minimum information necessary.
Game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft) receive only the information that is technically essential for operating the games. They cannot independently use your financial or identity-related information.
5 Cookies & Tracking Technologies
Cookies and similar technologies are used to operate our website smoothly. Cookies are small data files stored in your browser.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used for session management, security verification, and maintaining your login state. They cannot be disabled.
5.2 Analytical Cookies
These cookies are used to understand how you use our site, allowing us to improve service quality. They can be disabled from your browser settings.
5.3 Cookie Controls
Most browsers accept cookies automatically. You can change your browser settings to disable cookies if you wish. However, please note that disabling certain cookies may limit the functionality of the Services and some features may not work properly.
6 Data Security Measures
Technical Security
777a uses industry-standard security technology to protect your information. Our security measures include:
- SSL/TLS encryption — all data transfers are secured
- Password hashing — your password is never stored in plain text
- Two-Factor Authentication support
- Regular security audits and vulnerability assessments
- Unauthorised access detection systems
- Data stored in secure data centres
Organisational Security
Only authorised personnel can access your information. All staff are bound by confidentiality agreements and receive regular security training.
No method of data transfer over the internet is 100% secure. However, we take every possible measure to protect your information and continually improve our security systems.
7 Data Retention
We retain your information only for as long as necessary. Retention periods depend on the type of information and legal requirements:
- Account Information: For as long as the account is active and for the duration of any legal limitation period after it is closed.
- Transaction Records: Financial transaction records are retained for an extended period.
- Gaming History: For a defined period for responsible gaming purposes.
- Communication Records: Conversations with customer support are retained for quality improvement purposes.
- Cookie Data: Certain types of cookies are deleted at the end of a session or after a set expiry period.
Once the necessary retention period has ended, your information is securely deleted or anonymised.
8 Your Rights
Right of Access
You have the right to request information about what data we hold about you.
Right to Rectification
If your information is incorrect or incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances you have the right to request that your information be deleted, although this may not be fully possible where legal obligations apply.
Right to Restrict Processing
In certain cases you can request that the processing of your information be restricted.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format.
Right to Object
You can object to the processing of your information for specific purposes.
To exercise any of the rights above, contact us at [email protected] or speak with our support team via 24/7 live chat. We provide assistance in both Bengali and English.
9 Protection of Minors
777a strictly provides age-restricted services. Our services are intended only for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Age is verified at the time of account registration and identity documents may be requested in cases of doubt. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.
10 Policy Changes & Updates
777a may review and update this Privacy Policy from time to time. Changes in the nature of the Services, the introduction of new technologies, or legal changes may require this Policy to be revised.
For any significant changes, we will:
- Display a notification on the platform
- Send a summary of the changes to your registered email
- State the date of the latest update at the top of this page
Continued use of the Services after any changes will be considered acceptance of the new Policy. If you do not agree with any change, stop using the Services and contact us.
11 Contact Us
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact us through any of the following channels:
Email Support
Email us for any privacy-related requests and questions.
[email protected]
Live Chat
Use our 24/7 live chat for immediate assistance. Support is available in both Bengali and English.
We process your information-related requests as quickly as possible. For complex requests, we will acknowledge receipt and keep you informed of progress.